MUSEUM AND ANNEX VISITOR CONDUCT AND GUIDELINES
Brookshire’s Wildlife Museum and Annex (“Museum” or “Annex”) strive to educate and inspire all guests. The rules listed below are intended to help provide a safe, educational and friendly experience for all Museum guests and staff. Everyone’s safety is very important.
Please review our visitor guidelines outlined below before your visit. By reserving your tour or event, you agree to abide by these guidelines and the Museum/Annex reserves the right to ask visitors who do not follow these guidelines to leave the premises of the Museum and/or Annex. The Museum/Annex, Brookshire’s Communities Foundation and Brookshire Grocery Company will not be liable for any injury or damages that result from one’s failure to follow these guidelines.
WILDLIFE MUSEUM AND ANNEX
All Museum guests must schedule a tour time on the Museum website.
All guests must check in at the Museum or Annex 10 minutes before starting their Museum tour.
No food or drink of any kind, including water bottles, may be taken through the Museum. Please consume or dispose of any food or drink before beginning your Museum tour. Eating or drinking is only permitted in the Annex.
Backpacks, large bags, and large purses may not be taken through the Museum. Accepted purse size at the Museum is no larger than 12 x 6 x 12. For the safety and security of all guests, the Museum does not provide storage lockers. Guests assume all risk and responsibility for any personal property and/or equipment brought into the venue before, during or after the event, and will not hold the Museum/Annex responsible for any such loss, theft, or damage, except to the extent such loss, theft, or damage is directly caused by the Museum/Annex.
Youth under the age of 16 must be accompanied by an adult (age 18 and older). Adults are responsible for the safety and discipline of the youth they are accompanying.
Pets are not allowed on the Museum grounds. However, service animals are always welcome. In Texas, a service animal means an animal that is specially trained or equipped to help a person with a disability. Pets and therapy/emotional support animals are not permitted in our facilities. Under the Americans with Disabilities Act, “comfort,” “therapy,” or “emotional support animals” do not meet the definition of a service animal.
Guests must wear appropriate attire at all times.
Overly revealing clothing is not allowed.
Shoes must always be worn.
Clothing, tattoos, or other items that include messages that are obscene, symbols of hate, or generally inappropriate in a children’s museum will not be allowed. This includes the display of imagery or words that convey violence, weaponry, profanity, and racism, or that cite unsafe behaviors. The Museum reserves the right to determine what controversial terms, language, imagery, etc. are prohibited under these rules and how to address same.
The Museum and Annex are drug-free, tobacco-free, and smoke-free facilities.
Vaping, smoking and the use of any illegal substances in the Museum and Annex are not permitted.
Unless otherwise noted, photography for personal use is allowed with hand-held cameras. Tripods and external lights may not be used without prior authorization from Museum management. However, no photographs or video may be taken of Museum guests that are not in your group.
Solicitations of any kind are strictly prohibited in the Museum and Annex.
The Museum/Annex reserves the right to refuse access or request that a guest leave at any time during a visit. Inappropriate behavior, including, but not limited to yelling, running, violence, intimidation, threats, harassment, aggression, obscene gestures, swearing, property damage or abuse, intoxication, loitering, skateboarding and all other actions that negatively impact other guests will not be tolerated.
Other activities that will not be tolerated are as follows:
Activities that threaten the operations of the Museum;
Activities that disrupt the Museum’s safe, welcoming, family-oriented environment; or
Activities that are illegal under city, state and/or federal law. Guests must follow all verbal and written instructions of the Museum staff.
The administration and interpretation of these Guidelines lies solely in the discretion of the Museum staff.
ANNEX RENTAL USAGE GUIDELINES
All guests must check in at the Annex before entering the Museum.
All Annex events are scheduled for two (2) hours. After checking in at the Annex, your group will proceed to the Museum for the approximate 30-minute Museum tour. The remaining time will be activities in the Annex and refreshments if requested.
Complimentary bottled water will be provided.
Events will begin and end at the contracted times.
Rental extension of the event space is subject to space availability and additional charges will apply.
Please arrive 15 minutes prior to your event start time to be greeted by the Annex staff, complete your check-in process and ensure the event area is set-up when your guests arrive.
You may bring limited decorations to the Annex. You may arrive 15 minutes early to decorate. Please follow these rules when adding decorations:
All decorative materials must be temporary, easily removable and not cause any damage, marks, or leave residue on walls, floors, ceilings, or any other part of the premises upon removal.
The use of nails, tacks, screws, permanent adhesives, tape, or any method that would leave lasting marks or damage to the premises is strictly prohibited.
Outside signs and banners must be authorized by the Museum staff before installation.
Helium balloons may be used for decorative purposes when affixed to objects. Balloons are not to be released outside or let go inside of the Annex.
All candle use requires pre-approval from the Museum staff. Only votive candles in a hurricane lamp and floating candles will be approved. Open-flame candles are not allowed.
No glitter, confetti or cascarones are allowed at the Annex.
No outside food or beverages allowed. All food and beverages must be purchased through the catering options provided by FRESH by Brookshires.
The staff of the Annex are not authorized to serve food during events at the Annex. Guests may utilize self-service from the Annex counter, event hostesses may serve attendees, or professional servers from FRESH may be arranged for an additional fee.
Maximum guest count for events is thirty (36) guests at tables plus ten (10) additional bench seats.
Events require a $50 deposit at time of booking. Deposit is applied to the event rental total. An event rental requires seven (7) days cancellation notice. Any party cancelled with less than 72 hours notice will forfeit their deposit. If an event needs to be rescheduled, you have 60 days to reschedule or the deposit is forfeited.
Reserve your event time no more than sixty (60) days and no less than seven (7) days in advance.
All Annex rental terms and conditions must be accepted electronically on the Museum website.